A range of tools, resources and services designed to help you succeed at University, no matter where you're at in your student journey.

UOW is here to support you

UOW has a community of people here to support you and help you succeed at every step.

A selection of tools, resources and support services available to students are outlined below. For a full list of support services available to students, please visit the support services website.


Resources for new students

Get started at UOW

Information to help you get started at UOW, including everything you need to know about enrolling in your course, and all the tools and tips to help you succeed in your first year.

Compulsory modules

From day one, we want you to feel confident about your transition to university. These modules will prepare you for your studies, get you thinking about your professional future and ensure we are all contributing to a safe and welcoming UOW community.

Got a question? Find the answer 24/7

Skip the queue and find answers instantly in AskUOW. You'll find information on all things UOW, like enrolment, fees, accommodation, support services and more.

Get started snapshot tool

This online tool is a must-do for any new student. It asks important questions about your readiness for university and creates a personalised action plan that connects you with the services and supports to help you settle in and make the most of your time at UOW.


Whatever your situation, a scholarship can help you succeed at university. We have a wide range of scholarships available which can assist with living costs, text books or that can contribute towards your fees.

Digital Skills Hub

The Digital Skills Hub helps you become more aware of the digital capabilities you already have, explore new skills to help you study more effectively, and feel confident that you have the digital skills you need to thrive in your future career.

Improve your study and learning skills

Academic skills support and resources

From academic and peer advice to self-paced resources, the Learning Co-op has a range of tools designed to help you succeed and support your learning, including English language and writing support.

Student Accessibility and Inclusion

Personalised assistance for students living with a disability, enabling students with disability to participate in education on the same basis as students without disability.

UOW Library

UOW Library provides access to a wide range of resources and services, including help from our staff via phone, email and Live Chat. 

Indigenous Tailored Academic Program (ITAP)

Woolyungah Indigenous Centre (WIC) offers is a free face-to-face academic support initiative that aims to improve educational outcomes for Australian Aboriginal and/or Torres Strait Islander students. Tutors are recruited and appointed to eligible students by WIC.

Peer Assisted Learning (PAL)

PAL are structured face-to-face and online study groups integrated into selective subjects. Sessions are designed to enhance your understanding of the subject material, gain valuable discipline specific skills and connect you with other students studying in a supportive collaborative learning environment.

Studiosity - 24/7 writing feedback and live chat

A free online service provides guidance and feedback on your essays, assignments and other academic skills. Studiosity subject specialists are available 24/7 for feedback, including via live chat.

Wellbeing support

Mental health services

A free counselling service providing support with a wide range of personal, academic, social and psychological issues that may impact your life.

24 Hour Wellbeing Support Line

If you're feeling distressed or angry, or like your mental health is causing you to really struggle, the wellbeing support line is available 24/7 via phone or text to help you manage those feelings.

Being well, living well toolkit

An online module focused on helping you to live well, feel well, stay safe and spend well.

Student Support Advisers (SSAs)

Struggling to manage work, life and study? Get free, confidential advice and support, no matter what the issue.

Employability and co-curricular opportunities

Study abroad

See the world as part of your degree! Broaden your educational experience and enhance your employment prospects by combining study and travel.

Careers Central

Expert advice, resources, programs, events and services to help you achieve your career goals and improve your employability


Make new friends, develop your skills and stand out when you graduate. Explore the activities formally recognised by UOWx that you can get involved in outside the classroom.

UOW Pulse

Pulse is here to make your experience at UOW fun. Meet new people, support local charities and fellow students on campus - and it'll look good on your resume.

Safety and respect

Violence, abuse or harassment support

SARC is responsible for supporting students who have witnessed or experienced sexual assault, harassment, domestic and family violence, bullying or discrimination. SARC is also leading the university’s prevention work in this space.

UOW Security

UOW Security is responsible for protecting people and property on UOW campuses. They operate in Wollongong 24/7 throughout the year and respond to the Wollongong campus, Innovation campus and student accommodation. They also provide support to regional and metro campuses as needed.  

LGBTQIA+ community support

The Allsorts Queer Collective is a social and support group run by queer people for queer people. Allsorts strives to provide a safe and comfortable space for LGBTQIA+ students (and staff) at UOW by hosting events, providing support and resources, and overall increasing the queer presence on campus.

Resources for international students

Information for new international students

Useful information for new students including visa requirements, things to know before you arrive in Australia, and information on living and working in Wollongong.

Library resources for learning English

Essay writing, critical thinking and reading comprehension are important skills needed at University. These resources can help you improve your English language skills.

English language and writing support

The Learning Co-op offers a range of services and resources including English language seminars, English language and writing consultations, and assessment resources to support your learning.

Counselling services

Confidential, free counselling and wellbeing services for international students in Australia and offshore, in your language.

Feedback, complaints and appeals

Information on how to submit feedback or a complaint to resolve an issue and get you back on track with your studies.

Visa conditions

It's important to understand the conditions of your student visa and to make sure you comply with them.

VIDEO | International Enrolment Support Session

Watch this webinar for information on getting started, including enrolment, student ID cards, UOW user accounts and student life at UOW.

VIDEO | Step-by-step enrolment for international students

Watch this video for step-by-step enrolment instructions.